Shipping Policy
At Mash Fit, our goal is to make sure your order reaches you quickly, safely, and hassle-free. Please review the following shipping details before placing your order.
Order Processing Time
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All orders are processed within 4–8 business days after payment confirmation.
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Customized or embroidered items may take an extra 3–5 business days, depending on design complexity.
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Orders are not shipped or delivered on weekends or holidays.
Shipping Methods & Delivery Estimates
We offer both Standard and Express shipping options to cater to your needs.
| Method | Delivery Time (after dispatch) | Cost |
|---|---|---|
| Standard Shipping | 12–14 business days | Free for USA, UK, Canada |
| Express Shipping | 4–8 business days | Paid option at checkout |
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Delivery times are estimates and may vary due to factors outside our control (weather, customs clearance, courier delays, etc.).
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For international orders, customers may be responsible for custom duties, VAT, or import taxes imposed by local authorities.
Shipping Coverage
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Free standard shipping applies to the USA, Canada, and UK.
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For other international locations, shipping rates are calculated at checkout.
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If your country is not listed at checkout, please contact us at [your support email] for assistance.
Tracking Your Order
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Once your package has been shipped, you’ll receive an email confirmation with a tracking number.
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You can track your order status directly through the carrier’s website.
Delayed or Lost Packages
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If your shipment does not arrive within the estimated delivery time, please allow an additional 5 business days before contacting us.
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For lost, stolen, or undelivered packages, contact our support team at [your support email] within 7 days of the expected delivery date.
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We will work with the courier to resolve the issue, but please note that we are not responsible for delays caused by the shipping carrier or customs.
Incorrect Shipping Information
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Customers are responsible for providing accurate shipping details at the time of purchase.
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If an order is returned due to an incorrect or incomplete address, customers will be responsible for reshipping costs.
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Orders cannot be rerouted once they have been dispatched.
Damaged Items During Transit
If your package arrives damaged, please keep all packaging materials and contact us immediately. We will arrange a replacement or refund after verifying the issue.
Contact Us
For any questions or concerns regarding shipping, please reach out to us: